Rip and Run Development Update

  Sunday, August 31st 2008

I touched base with Saratoga County personnel today.

Currently Maple Avenue is the only company programmed into their system, and apparently this is just a test situation.

I have been following testing of the current Rip and Run software very closely, and I relayed to county personnel that testing has been going very, very well. The only issue I did raise was that I have seen a discrepancy between dispatchers - that is, some dispatchers send it to just the one fax, instead of sending it to both (the second being the Rip and Run server). So sometimes we get the second fax, and sometimes we don't. This is after all to be expected as the new protocols become second nature - and besides, this is still in the testing phase, so not all the dispatching personnel have been informed of this change. Ultimately this discrepancy between dispatchers should resolve itself over time, and it should become second nature to fax the rip and runs to the second fax.

Regarding the programming of Porter Corners, Middle Grove and Greenfield Center into the Rip and Run system, apparently this has been momentarily paused as there has been problems in the past with second fax lines. Apparently a few months ago there was a station in the southern county which had two fax lines programmed into the system - and this created a few problems with the system.

To be clear, it is indeed possible to add second lines to the system, but these problems need to be addressed with the vendor. The county will be meeting with the vendor and I have a follow up phone call the Sunday after that (14th). I'll post back once I know more information.

A few firefighters have requested to be added to the testing list - if you want to be added, just let me know. I added these firefighters in less than 24 hours after I got their emails - its a relatively painless process to do.

Any other questions, just let me know!

posted by spackmann in Rip and Run Development at 5:34 PM (739 day(s) old)  Permalink